Everyone is an auditor of care

Another excellent reason for a genuine, autonomous senior advisory board. Everyone who visited this place should have been aware –and reported— the conditions. Having said that, it is also necessary to know to whom to report.

It is important to be involved with the monitors, staff, et al. to see that they have the resources to do their job and that they do it.

[“Rest home” must be a remnant newsmedia cliché. The news media also have a role to play in community health.]

Serious concerns over rest-home care
http://www.stuff.co.nz/stuff/0,2106,3741605a11,00.html

24 July 2006, by KELLY ANDREW

…Lower Hutt [New Zealand] rest home… Presbyterian Support Central, which owns the rest home, installed the cameras after receiving two anonymous complaints late last year….

[district health board] Auditors, on their first visit in May, reported encountering a strong smell of urine, limited ventilation, kitchens with uncovered food and open cat-food tins, and dirty medication rooms.

They found 24 areas where the rest home was not meeting the obligations of its contract. Four of these were rated as carrying a critical risk to residents’ welfare.


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